troubleshooting

A customer with a Unifi Dream Machine is having trouble making an Inbound Port Forward. Here are some tests to narrow down the problem. Double NAT:look at the IP address…

Use the Wormly website to test email deliver either before going live with at new mail service or if there are problems. https://www.wormly.com/test-smtp-server If you are setting up a non-profit…

The default printer driver for HP M402 and maybe others come by default set to double sided printing, even if the printer is single sided only. UNCHECK double sided and…

This problem is with the smaller, non-pro version of the Unifi CloudKey when mounted in a rackmount. The font display has the message “No Ethernet Connection” The rackmount has a…

If Outlook doesn’t display the email body in the right pane or such close outlook WindowsKey+R to get a run box Outlook.exe /Safe If Outlook works in safe mode you…

Don’t plug a cable tester into a switch. Our team just spent the entire day diagnosing this The network symptoms were increased latency, ping times to wired devices should be…

I scoured the internet for days trying to fix this, and it could be a combination of fixes. Start menu, Settings gear, updates, Advanced, Turn on updates for other Microsoft…

PRTG graph of sensor execution time If your Pervasive SQL server is doing this check that it can reach ALL of its DNS servers.

If you are troubleshooting a Fortinet VPN here are a few tips. Network, Packet capture will allow you to capture data on a VPN tunnel interface. This can be used…