{"id":1102,"date":"2021-02-01T14:32:09","date_gmt":"2021-02-01T19:32:09","guid":{"rendered":"https:\/\/increasec.com\/?p=1102"},"modified":"2021-02-01T14:52:07","modified_gmt":"2021-02-01T19:52:07","slug":"duo-com-2fa-how-to-change-phones","status":"publish","type":"post","link":"https:\/\/increasec.com\/?p=1102","title":{"rendered":"DUO.com 2FA how to change phones"},"content":{"rendered":"\n<p>On your OLD phone:<\/p>\n\n\n\n<p>Open the DUO app, choose the 3 dots (menu) on the top right of the main screen<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"246\" height=\"257\" src=\"https:\/\/increasec.com\/wp-content\/uploads\/2021\/02\/image.png\" alt=\"\" class=\"wp-image-1103\"\/><\/figure>\n\n\n\n<p>Tap Settings<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Tap Connect a new phone.   Your OLD phone should now be displaying a dotty QR code<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>On your NEW phone:<\/p>\n\n\n\n<p>Install DUO Mobile (the green one) from the Google Play store or Apple store<\/p>\n\n\n\n<p>Open DUO<\/p>\n\n\n\n<p>Tap the Plus (+) sign in the top right, of the main screen<\/p>\n\n\n\n<p>You may be asked for permissions to allow DUO to use the camera; if so Tap Allow<\/p>\n\n\n\n<p>The camera should start, point your NEW phone rear camera at the QR code on your OLD phone and Voila!  Your accounts should appear in the main screen list of services protected by DUO.<\/p>\n\n\n\n<p>To check, Tap the down carrot\/arrow to the right of same service on both phones, they should be displaying the same 6 digit number.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>You can also use SMS as backup in a pinch<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/attachments.office.net\/owa\/Steve%40hexaport.io\/service.svc\/s\/GetAttachmentThumbnail?id=AAMkADZjYTUxNWM3LTc2MDAtNGE5NC04ZTJkLTY2NTY3ZjE0YmNlMABGAAAAAACuvbrL68OhRaJfnASJZmjzBwD%2Fj1THKPNhSo%2BbXbhHL%2F06AAAAAAEJAAD%2Fj1THKPNhSo%2BbXbhHL%2F06AAErKIHoAAABEgAQAJVRBd92JitLtc%2Bly4ydd60%3D&amp;thumbnailType=2&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.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.SQmD8HFMAlvExiVU3ljocrs6oee_SgC9QaoZjPLQPrS2GCxJmvfqlR-miWXQ5MMeekm39Cnghlzj9HoEUgdge-7tZ3yO75s1mKg8VuFFd9byJxFOBRfNHw761XBTQKmDsOhXaypDx8ezOFy4_mXn9e1R5svs_BTHpue7M-15Wz19CBfGU37FnHL9usJjPBvPgmUbgc6G8m-3e0VLNQ5x8QaA0Vvn0DYY3PzUjzOP7_uznG4SOcEcWREo2jD3CG69iAXtCxg4SAMmgR8KA-3ClfRovRbhrQ9TdSUeL8Z8R0ImACAGnwUbmbyC2nienaM9bUoMVZVBMqY3aNVAG2V83A&amp;X-OWA-CANARY=h5e8S9s-5UiVr6Cf-W7ueiDOj6boxtgYxaLIV2_tRBqneuiejy1qEQIIgjsUWtMHwXi_KRAkt5U.&amp;owa=outlook.office.com&amp;scriptVer=20210125001.05&amp;animation=true\" alt=\"\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/attachments.office.net\/owa\/Steve%40hexaport.io\/service.svc\/s\/GetAttachmentThumbnail?id=AAMkADZjYTUxNWM3LTc2MDAtNGE5NC04ZTJkLTY2NTY3ZjE0YmNlMABGAAAAAACuvbrL68OhRaJfnASJZmjzBwD%2Fj1THKPNhSo%2BbXbhHL%2F06AAAAAAEJAAD%2Fj1THKPNhSo%2BbXbhHL%2F06AAErKIHoAAABEgAQAK%2BCyCPLDkRGttsIt0Kgks0%3D&amp;thumbnailType=2&amp;token=eyJhbGciOiJSUzI1NiIsImtpZCI6IjMwODE3OUNFNUY0QjUyRTc4QjJEQjg5NjZCQUY0RUNDMzcyN0FFRUUiLCJ0eXAiOiJKV1QiLCJ4NXQiOiJNSUY1emw5TFV1ZUxMYmlXYTY5T3pEY25ydTQifQ.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.SQmD8HFMAlvExiVU3ljocrs6oee_SgC9QaoZjPLQPrS2GCxJmvfqlR-miWXQ5MMeekm39Cnghlzj9HoEUgdge-7tZ3yO75s1mKg8VuFFd9byJxFOBRfNHw761XBTQKmDsOhXaypDx8ezOFy4_mXn9e1R5svs_BTHpue7M-15Wz19CBfGU37FnHL9usJjPBvPgmUbgc6G8m-3e0VLNQ5x8QaA0Vvn0DYY3PzUjzOP7_uznG4SOcEcWREo2jD3CG69iAXtCxg4SAMmgR8KA-3ClfRovRbhrQ9TdSUeL8Z8R0ImACAGnwUbmbyC2nienaM9bUoMVZVBMqY3aNVAG2V83A&amp;X-OWA-CANARY=h5e8S9s-5UiVr6Cf-W7ueiDOj6boxtgYxaLIV2_tRBqneuiejy1qEQIIgjsUWtMHwXi_KRAkt5U.&amp;owa=outlook.office.com&amp;scriptVer=20210125001.05&amp;animation=true\" alt=\"\"\/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>If none of the above works for you, your Administrator is going to need to follow through the <a href=\"https:\/\/duo.com\/docs\/administration-users#activating-duo-mobile\">full phone authentication<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On your OLD phone: Open the DUO app, choose the 3 dots (menu) on the top right of the main screen Tap Settings Tap Connect a new phone. Your OLD&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[16,143],"class_list":["post-1102","post","type-post","status-publish","format-standard","hentry","category-uncategorised","tag-2fa","tag-duo"],"_links":{"self":[{"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/posts\/1102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/increasec.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1102"}],"version-history":[{"count":4,"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/posts\/1102\/revisions"}],"predecessor-version":[{"id":1700,"href":"https:\/\/increasec.com\/index.php?rest_route=\/wp\/v2\/posts\/1102\/revisions\/1700"}],"wp:attachment":[{"href":"https:\/\/increasec.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1102"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/increasec.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1102"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/increasec.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}